Call Us: 087 341 9711
Facebook
FAQ2019-01-26T22:20:05+00:00

Frequently Asked Questions

Over time we’ve acquired a list of frequently asked questions that have been put to us. Feel free to check them out below and if you have any questions at all then please Contact Us.

How much does a stairlift cost?2019-01-27T19:05:57+00:00

Straight stairlifts start at €1650+VAT. Any VAT that is paid can be reclaimed from Revenue once the user of the stairlift has an illness or disability.

Curved stairlifts can range from €4495+VAT upwards depending on the specifications of the stairs.

We will always keep our prices as low as possible and prices are subject to regular review.

What if you discover an issue during the service?2019-01-26T19:34:02+00:00

Now and then issues can come up, if we’re servicing your stairlift and something comes to our attention that’s unusual, we will advise you on what is wrong and the price on rectifying the issue if applicable. You are under no obligation to get anything fixed but we will give you the option.

What’s involved in a stairlift service?2019-01-26T19:35:07+00:00

Each stairlift service we provide covers and extensive amount of items on our list, this includes:

  • Checking of all nuts, bolts and screws relating to the stairlift and tightening up of same, replace where appropriate.
  • Testing of stairlift and remote control batteries to ensure they are in good working order.
  • Checking of any wiring and PCB boards to ensure there’s no corrosion or damage.
  • Battery and motor load testing
  • Test and inspection of the main drive gearbox (pinion) and the teeth (racking) of the stairlift rail.
  • Full top to bottom damage check to ensure there’s no dangers or potential future issues.
How long does it take to service a stairlift?2019-01-26T19:35:38+00:00

We can normally complete a full service on your stairlift within 1 hour.

How much does a stairlift service cost?2018-11-20T00:33:29+00:00

For servicing our prices can vary depending on the type of stairlift and distance from our base, so please feel free to Contact Us for a quote or call 087 341 9711

What if my stairlift is too old to repair?2019-01-26T19:38:21+00:00

If for any reason your stairlift is too old to repair and parts therefore can’t be sourced, then we would advise you on what your options are in terms of replacing the stairlift with something new or used.

How much is call out?2019-01-26T19:38:32+00:00

For call outs, our prices can vary depending on how far you are from us, feel free to Contact Us for a quote or call 087 341 9711

How long does it take to repair a stairlift?2019-01-26T19:40:10+00:00

Stairlift repairs generally take no longer than 1-2 hours to carry out. Sometimes if the issue at hand is major then the time can increase dramatically. 95% of all repairs we carry out usually get completed within 1-2 hours.

What’s the most common issues with stairlifts?2019-01-26T19:42:29+00:00

Batteries and faulty micro switches can be the two leading causes of a stairlift to break down. Alongside this, other issues can include debris that have gotten into the carriage of the stairlift by means of objects falling down onto the rail.

Some items we have had to remove from stairlifts include:

  • Ping Pong Balls
  • Kitchen Knife
  • Toy Cars
  • Food
  • Scarves

We won’t go further than that list above, but we’ve seen it all!

How much does a repair cost?2019-01-26T19:52:01+00:00

There’s not really an easy way of calculating cost but there is a call out fee and labour for any repair services. Some parts like switches range from €30 up to full motors spanning hundreds of euros. Each product is different and we ALWAYS try to ensure our prices are as competitive as possible.

Please feel free to Contact Us for a quote or call 087 341 9711

How long does the warranty last?2019-01-26T19:44:43+00:00

Our warranty covers both new and used stair lifts with the option to purchase an extended warranty on request.

New Stairlifts

  • 2 year comprehensive warranty on all parts and labour

Reconditioned Stairlifts

  • 1 year comprehensive warranty on all parts and labour
How is the stairlift powered?2019-01-26T19:45:22+00:00

All stairlifts today are powered by batteries and charge automatically when it reaches the top or bottom of the stairs.

When you arrive, how long will it take to fit?2019-01-26T19:46:02+00:00

For straight stairlifts, we can usually have it fitted within 2 hours of arriving to your door, however the curved stairlifts would require 3-6 hours depending on how complicated the stairs are.

Is there any maintenance after getting a stairlift?2019-01-26T19:48:02+00:00

Like anything else in your home it’s recommended to clean it down with a slightly damp cloth once a month. Apart from this it is also highly recommended that you get your stairlift serviced each year by a trained engineer.

How soon can you fit a stairlift?2019-01-26T19:49:32+00:00

For new and reconditioned straight stairlifts, we can usually have it installed within a few days of you going ahead with it. For curved stairlifts it can take up to 2 weeks as we will have to prepare it for your exact staircase design.

What if there is a door at the end of my stairs?2019-01-26T19:50:48+00:00

When it’s the case that there’s a door at the end of your stairs that essentially the stairlift would block once it was installed – then we’d recommend a hinge rail. This costs more money but it means the rail would fold away from the door when the stairlift is not in use.

Does the stairlift fit to the wall?2019-01-26T19:51:29+00:00

No, all stairlifts are fitted directly onto the stairs and this is much safer and stronger versus mounting it from a wall.

Is there a grant for stairlifts?2018-09-10T13:00:13+01:00

Yes, there are certain types of grants available for people looking to get a new stairlift, more details can be obtained at: http://www.citizensinformation.ie/en/housing/housing_grants_and_schemes/housing_adaptation_grant_for_people_with_disability.html

If you have any more questions then please feel free to Contact Us.

© Copyright 2012 -    |   Website Design by Webaria   |   All Rights Reserved 
Facebook
Go to Top